Mohamed Osman Abdelaal

 Exchange customers money for foreign currency or local currency.  Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking/scrutiny/investigation as outlined in Branch standard operating procedure manual  Informing customers about bank products and services.  Maintaining and balancing cash drawers and reconciling discrepancies.  Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight.

 Collecting and analyzing financial and accounting data  Documenting movements, financial records, purchases and sales movements  Preparing periodic financial tables and accounting books  Maintaining backup copies of financial records  Preparing the audit budget every month  Providing financial information to the concerned administrators  Maintaining the confidentiality and privacy of financial information  Entering data and information into computer systems, such as financial documents, records, bills of exchange, and all different accounts.

 Communicate with clients to address complaints and provide appropriate solutions.  Discover sales opportunities through consumer studies and research.  Presenting and presenting the products and services available to potential clients.  Participate in promotional events such as trade fairs, etc. to develop customer relationships.  Evaluate sales performance and measure performance indicators.  Monitor and control competition within the designated area.  Preparing and submitting reports to the sales department