Ahmed Mohammed Youssif

Hotels Operation Manager
Refrence No : $11057

About Candidate

A well-qualified proactive, and innovative, strongly customer-oriented personality with broadening
knowledge, skills and review in the hospitality field. An effective communicator and successful project
leader with proven record of management. problem solving and presentation skills Fully responsible
person with a professional approach dealing with both internal and external customers on a high
level; shown flexibility in adapting to different demands while committed to maintain high work
standards. I describe myself as a very positive reliable person cleanness honest and punctual

Education

B
Bachelor of Arts, English department
Monoufiya University

Work & Experience

H
Hotels Operation Manager 2021 - Present
Aram hospitality company Riyadh KSA

Responsibility from my experiences ● Strong drive for results and leadership experience. ● Control and analyze, on an on-going basis, in order to optimize the following ● Quality levels of product and service. Guest satisfaction. ● Operating costs. ● Achieve the budget & make higher revenue ● Trainer for the team members ● Effectively managing the operation ● Encourage and motivate staff to provide optimum service during all shifts ● Overseeing the implementation of standards as detailed in the departmental standards and procedures manual ● Sharing recommendations and guest comments with the Management and team reflect current customer profile ● Conducting a competitor analysis ● Actively pursuing cost saving measures ● Sensitive operator with experience of handling multiple nationalities Interactive personality who can build a good rapport with hotel guest and regulars alike ● Experience of managing a team ● Creativity and experience of planning events beneficial ● Excellent communication skills ● Ability to work irregular hours, late evenings and weekends when appropriate ● Sanitation and cleanliness (hygiene). ● Local requirements.

H
Hotel Manager 2013 - 2018
Moon Hotel Dammam KSA
O
Operation Manager 2011 - 2013
The Ritz Carlton Hotel Sharm El Sheikh
F
FO Manager 2009 - 2011
The Ritz Carlton Hotel- Sharm El Sheikh
A
Asst-FO Manager 2007 - 2009
The Ritz Carlton Hotel- Sharm El Sheikh
T
Team leader 2005 - 2007
The Ritz Carlton Hotel- Sharm El Sheikh
R
Receptionist 2003 - 2005
The Ritz Carlton Hotel- Sharm El Sheikh